Update 18/02/2020: We have resolved the ongoing issues with our email server.
If you continue to have problems receiving emails from us please phone us on 211-1444 or email us.
We are hearing reports that any emails we have been sending, whether its hold notifications or book return reminders, appear to be auto-marked as “spam”. We are working to have this fixed as soon as possible – thank you for bearing with us.
If you rely on any of our email reminders please check your spam folders periodically to make sure you don’t miss anything important.